TickyBot

Let your team manage their support tickets 100% inside Slack

Hello Humans

About Us

We created TickyBot in 2015 with the goal of transforming how software is developed and delivered.

The shift to cloud-native applications and easily accessible cloud platforms means that developers have much more freedom to go from idea to running application. The silos across development and infrastructure have been torn down. As developers, we can now develop, build, test, deploy, and monitor our own services.

We believe that developers should have tools to take care of the individual stages of that flow, and very importantly, a way to integrate, streamline, and automate the overall flow from code to ship. We started TickyBot to build that platform for developers.

We have deep roots in open source and serving developers at SpringSource, Pivotal/VMware, GitHub and Oracle. Our core technologies are rooted in deeply understanding the code, people, and flow.

How it works

Tickybot can easily be added to slack with a click of a button found here
Open a ticket with /ticket command directly in the chat no time wasted
Once you or another admin solved their problems you can type /ticket close #id

Pricing

Community

Always Free

up to 5,000 events / month

  • Slack Bot
  • Streamline Processes
  • Unlimited Automations
  • Event Handlers
  • Commands
  • Project Creation
  • Custom Automations

Management

Console, Manage and monitor automations

Security

HTTPS, Secret Management, Attribution

Delivery

Cloud

Pro

Free During Early Access

Public GitHub Repos

up to 25,000 events / month

  • Slack Bot
  • Streamline Processes for Private Repos
  • Unlimited Automations
  • Event Handlers
  • Commands
  • Project Creation
  • Custom Automations

Management

Console, Manage and monitor automations

Security

HTTPS, Secret Management, Attribution

Delivery

Cloud

Enterprise

Contact Us

Private GitHub Organizations GitHub Enterprise

Starting at up to 75,000 events / month

  • Slack Bot
  • Streamline Processes
  • Unlimited Automations
  • Event Handlers
  • Commands
  • Project Creation
  • Custom Automations

Management

Console, Manage and monitor automations

Security

HTTPS, Secret Management, Attribution, Role Based Access Control, Identity and Access Management

Delivery

Cloud and Self-Hosted